Questions & Answers

Frequently Asked Questions

Your oral health is our priority. Find answers to common questions about our treatments.

✨ Clear Aligners

How does the impression process work?

The impression process takes just a few minutes using a painless 3D scanner. You receive a precise 3D animation of your teeth and can consult with our doctors immediately after.

Is wearing aligners painful?

Wearing aligners is completely painless. You may feel slight pressure in the first few hours, which is a normal sign that treatment is working.

How long do I need to wear aligners?

On average, aligner treatment lasts between 4 and 12 months, depending on the complexity of your case and adherence to wearing instructions.

What are the advantages over traditional braces?

Aligners are invisible, comfortable, removable, and often work faster than braces. They cause no dietary restrictions and don't irritate the gums or oral mucosa.

Can I get aligners for just one arch?

Yes, aligner treatment is fully individualized. If irregularities are present in only one arch, it is possible to treat just that area.

How much do clear aligners cost?

At SmileStore, treatment starts from €1,399 for a single arch and €1,899 for both arches. This is a fixed all-inclusive price covering all aligners, refinements, and check-ups.

What is the refinement rate?

Industry-wide, 70-94% of cases require refinements. At SmileStore, over 70% of patients achieve their result without any refinements.

How long does treatment take?

Simple corrections take about 5 months (15 stages), complex cases up to 7 months (20 stages). We show you a 3D simulation during your consultation.

What if I lose or damage my aligner?

If an aligner is damaged due to a manufacturing defect, replacement is free — just bring it to the clinic. If lost, replacement costs €70 per piece.

✨ Aligners Learn more about aligners →

😴 Bruxism Night Guards

What is bruxism?

Bruxism is unconscious grinding or clenching of teeth, most commonly during sleep. It can lead to enamel wear, jaw pain, headaches, and tooth sensitivity.

How does a guard help?

A protective guard creates a barrier between the upper and lower jaw, preventing direct tooth contact during grinding. This protects the enamel and reduces jaw pressure.

Is the guard comfortable at night?

Yes, our guards are made from biocompatible materials and perfectly conform to your teeth. They are hard on the outside for protection and soft on the inside for comfort.

How long does a guard last?

Depending on severity, a guard can last from 6 months to 2 years. We recommend regular check-ups to monitor the condition of your guard.

😴 Bruxism Learn more about bruxism guards →

🦷 Teeth Whitening

How long do whitening results last?

Results can last from 6 months to 2 years, depending on your habits. Regular maintenance and proper oral hygiene extend the effect.

Is whitening safe for enamel?

Yes, professional whitening with expertly formulated gels is completely safe for tooth enamel when applied according to instructions.

In-office vs at-home — what's the difference?

In-office treatment delivers faster results after one visit, while at-home takes 7-14 days but offers more flexibility. Both use professional gel and custom trays.

Can I combine whitening with teeth straightening?

Yes! Our aligners can also be used for whitening — two treatments in one. When purchasing aligners for both arches, whitening is included as a gift.

🦷 Whitening Learn more about whitening →

❓ General Questions

How much does the first consultation cost?

The first consultation with 3D scan costs €17 and can be booked online or by calling +381 65 9011751. The fee is fully deducted from your treatment price.

How does the payment plan work?

We offer flexible payment plans. Payments can be split into up to 12 monthly installments, starting from €80 per month.

What languages do you speak?

Our team speaks Serbian, English, and Russian. We welcome international patients and help with travel arrangements to Belgrade.

Where is SmileStore located?

SmileStore is in Belgrade at Bulevar Vojvode Bojovića br. 4B, K-Distrikt, lokal br. 7. Hours: Monday-Friday, 11:00-19:00.

What makes SmileStore different?

Our treatment plans are created by experienced orthodontists using AI 3D simulation. Combined with hand-polished aligners and a 70% zero-refinement rate, we deliver precise results at a fixed price.

❓ General Book a consultation →

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